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Picking Out Window Locks

  • Measure from the front of the top meeting rail (where the bottom of the top window and the top of the bottom window meet when the window is closed) to the pane of glass. 

    • The keeper must fit within this dimension.

  • If the meeting rails are even where the lock mounts, any lock will work. 

    • If they are not even:  A piece of wood can be used under the lock or keeper to level things out.  A better alternative is our side mounted lock, banjo lock or combination lock/lift.

  • If you want to lock the sash in the closed and in any open position, use a banjo lock. 

    • It also pushes the sashes tightly together to eliminate air gaps or rattles.

  • If you are adding a lock and a single window lift, the combination lock/lift may save some $$

  • For two over two sashes, single locks are OK mounted on either side.

    • Mount on the same side all around the room.

  • For triple hung or walk out windows, the side lock is a good choice.

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4236 Pace Street

North Charleston, SC 29405

Hours

 9am-5pm EST

Monday-Friday

Return Policy:  Returns are accepted for refund or exchange if returned in original unused saleable condition with all parts and pieces, within 30 days of purchase.  If the return is a product we outsourced, there will be a 25% restocking fee.  Refunds or credits will be issued the same day as received. For returns between 30 and 45 days that are manufactured by CHCo, a 25% restocking fee will be charged.  We will not accept returns after 45 days of purchase.  Shipping costs for returns due to a CHCo mistake will be paid by CHC0.  Shipping costs for all other returns will be paid by the customer.  Please include a note with contact information, and reason for return, or a copy of the invoice.  Let us know in advance of your return at info@charlestonhardware.com.

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Terms and Conditions:  Payment at time order is placed unless a commercial account has been opened.

Warranty:  defective hardware will be repaired or replaced as indicated at no charge for a period of 5 years. Finishes are warranted for 1 year.

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